Helpful details
Questions, answered calmly.
How far in advance should I reserve?
We recommend reaching out as soon as your date and venue are known. Earlier planning gives the widest choice, while our team can still check current availability for shorter timelines.
What types of events do you support?
Our collection suits weddings, dinners, brand gatherings, conferences, launches, community events, and private celebrations.
Can I combine pieces from different collections?
Yes. We encourage thoughtful combinations and can suggest proportions, finishes, and quantities that keep the room cohesive.
Does the rental price include delivery?
Delivery and collection are quoted according to venue location, access, timing, and order size, so your proposal reflects the real logistics.
How do I check dimensions?
Every catalog item includes dimensions and finish details. Contact us if you need a scale plan or help checking doorway access.
Can I save items while I plan?
Use Follow on any catalog card. Saved IDs are kept in your browser and displayed on the Fallows page.
What happens if my guest count changes?
Tell us promptly. We will review availability and update quantities where possible, subject to the terms of your reservation.
How are damaged items handled?
Please report damage as soon as you notice it. We assess each situation fairly against the agreed care and rental terms.